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Privacy Policy

A Legal Disclaimer

This Privacy Policy describes how SystemaTech collects, uses, and protects your information when you visit our website or purchase our training services. We are committed to ensuring that your privacy is protected and that we comply with relevant data protection laws.

1. Information We Collect

We collect information to provide a better experience and fulfill your certification requirements. This includes:

  • Personal Identifiers: Name, email address, phone number, and physical mailing address.

  • Payment Information: Credit card details and billing addresses (processed securely through our payment gateways; we do not store full card numbers).

  • Educational Data: Exam scores, course progress, and certification status.

  • Technical Data: IP address, browser type, and usage patterns via cookies to improve website functionality.

2. How We Use Your Information

Your data is used for the following purposes:

  • Order Fulfillment: To deliver digital products via email and register you for classes.

  • Certification Processing: To share necessary details with third-party vendors (e.g., CompTIA, Microsoft) so they can issue your official certificates and mail them to you.

  • Support: To provide technical assistance and respond to inquiries.

  • Compliance: To maintain records of your 12-month access period and purchase history.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to others. However, we do share data with:

  • Certification Vendors: Information is shared with the specific vendor associated with your course to facilitate exam scheduling and certificate mailing.

  • Service Providers: Secure third parties that handle payment processing, email delivery, and website hosting.

  • Legal Requirements: If required by law or to protect our rights, we may disclose information to relevant authorities.

4. Data Retention & Security

  • Security: We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information.

  • Retention: We retain your information for as long as your account is active or as needed to provide you services (such as maintaining your 12-month access log). After this period, data may be archived for legal and tax purposes.

5. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request the deletion of your data (subject to legal or contractual obligations, such as active exam vouchers).

  • Opt-out of marketing communications at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our site.

7. Changes to This Policy

SystemaTech may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Modified" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

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