Courses

IT Support Specialist Training

Embark on a Career in IT with Comprehensive Training

Our IT Support Specialist Training program equips you with the essential skills and knowledge to thrive in the fast-paced IT industry. Here’s what you’ll learn:

- IT Infrastructure & Networking: Gain expertise in understanding and managing hardware, networks, and foundational IT systems.
- Software & Development: Learn to apply software applications and development principles to solve real-world problems and enhance organizational efficiency.
- Cybersecurity Basics: Master the essentials of safeguarding information against threats and vulnerabilities.
Emerging Technologies: Explore the latest trends in AI, IoT, and virtualization to stay ahead in the evolving IT landscape.
- Data Management & Databases: Build a solid foundation in managing data and understanding database fundamentals—key for data-driven decision-making.
- Certification Overview: CompTIA Tech+ (Exam FC0-U71)
The CompTIA Tech+ certification is designed for individuals ready to take the first step toward a career in IT.

Exam Focus Areas
-IT Concepts and Terminology: 14%
-Infrastructure: 22%
-Applications and Software: 18%
-Software Development Concepts: 14%
-Data and Database Fundamentals: 14%
-Security: 18%

Exam Details
-Number of Questions: 75 (multiple choice)
-Test Duration: 60 minutes (+30 minutes for NDA)
-Passing Score: 650 (on a scale of 100-900)
-Recommended Experience: None required – perfect for beginners!

Why Choose This Training?
This program is ideal for advanced end users or anyone considering an IT career. From the basics of computing to advanced concepts like cloud and AI, this course ensures you’re prepared to take the CompTIA Tech+ certification and succeed in the ever-growing IT field.

Start your journey today and unlock your potential in IT!

Registration Now Open

OVERVIEW
CompTIA Network+ validates the technical skills needed to securely establish, maintain and troubleshoot the essential networks that businesses rely on.

Unlike other vendor-specific networking certifications, CompTIA Network+ prepares candidates to support networks on any platform. CompTIA Network+ is the only certification that covers the specific skills that network professionals need. Other certifications are so broad, they don’t cover the hands-on skills and precise knowledge needed in today’s networking environments.

CompTIA Network+ features flexible training options including self-paced learning, live online training, custom training and labs to advance the career development of IT professionals in network administration.

CompTIA N10-009.

CompTIA Network+ N10-009 is accredited by ANSI as meeting the ISO/IEC 17024 standard and is approved by U.S. Department of Defense (DoD) to fulfill Directive 8570.01-M requirements. It is compliant with government regulations under the Federal Information Security Management Act (FISMA).

Network+ N10-009
1.0 Networking Concepts 23%
2.0 Network Implementation 20%
3.0 Network Operations 19%
4.0 Network Security 14%
5.0 Network Troubleshooting 24%


What’s New
CompTIA Network+ validates the skills required to implement enterprise-level wired and wireless network solutions; identify and troubleshoot network performance issues; and harden networks against threats to mitigate security vulnerabilities. The major areas of emphasis include:

IP addressing and connecting networks
Wireless standards and technologies
Network availability
Securing and hardening networks
Troubleshooting

Popular Job Roles
Network Field Technician/Engineer
Network Administrator
Help Desk Technician
Network Support Specialist
Network Analyst

Organizations that Recommend or Teach Network+
Apple
Blue Cross Blue Shield
Cannon
Dell
HP
Intel
Time Warner
US Department of Defense (DoD)
Verizon
Xerox

TEST DETAILS
Required exam N10-009
Number of questions Maximum of 90
Types of questions Multiple-choice and performance-based
Length of test 90 minutes

IT Cybersecurity Training
Prepare for IAT Level 1 Certification (DoD Directive 8570)

Our IT Cybersecurity Training is designed to equip students with the skills and knowledge necessary to pass the IAT Level 1 certification, aligning with the Department of Defense Directive 8570. This comprehensive program focuses on the evolving needs of IT professionals supporting today’s hybrid workforce.

What You’ll Learn
-Hybrid Workforce Support: Understand and manage SaaS applications critical for remote work.
-Advanced Troubleshooting: Develop expertise in remotely diagnosing and resolving software, hardware, and connectivity issues.
-Emerging Technologies: Master core technologies, including cloud virtualization, IoT device security, data management, and scripting.
-Multi-OS Proficiency: Gain hands-on experience with major operating systems, their use cases, and techniques for maintaining optimal performance.
-Strategic Decision-Making: Learn how to evaluate whether to resolve issues on-site or leverage specialized vendors to save time and resources.

Training Details
Class Schedule: Tuesdays, Wednesdays and Thursdays

What’s Included:
-Two CompTIA A+ Exam Vouchers (with free retakes)
-Live Online Training for CompTIA A+ Core 1 (220-1101) & Core 2 (220-1102)
-Integrated CompTIA CertMaster Learn + Labs for Core Series
-CompTIA CertMaster Practice for Core 1 & Core 2

Exam Focus Areas
Core 1 (220-1101) & Core 2 (220-1102):
-Emphasizing the skills IT professionals need for today’s hybrid workforce.
-Troubleshooting, software, hardware, and connectivity problem resolution.
-Core technologies, from cloud and IoT to scripting and data management.
-Multi-OS environments, their unique applications, and maintenance strategies.

Exam Details
Number of Questions: Maximum of 90 questions per exam
Question Types: Multiple choice (single and multiple response), drag-and-drop, and performance-based
Test Duration: 90 minutes per exam
Passing Scores:
Core 1 (220-1101): 675 (scale of 100-900)
Core 2 (220-1102): 700 (scale of 100-900)

Why This Training?
This program is ideal for students aiming to enter the IT and cybersecurity field, especially those pursuing IAT Level 1 certification. With a focus on practical skills and real-world scenarios, this training ensures you’re prepared to tackle today’s cybersecurity challenges and support mission-critical systems effectively.

Take the next step in your IT career—enroll today!

Data Science Overview
Gain a baseline understanding of the core concepts, tools, and roles in Data Science.

This foundation-level level course introduces the multi-disciplinary Data Science team to the many evolving and related terms. It includes a focus on Big Data, Data Science, Predictive Analytics, Artificial Intelligence, Data Mining, and Data Warehousing. You’ll also explore the current state of the art and science, the major components of a modern data science infrastructure, team roles and responsibilities, and level-setting of possible outcomes for your investment.

This course provides a high-level view of current data science related technologies, concepts, strategies, skillsets, initiatives and supporting tools in common business enterprise practices. This goal of this course is to provide you with a baseline understanding of core concepts.

Overview
CompTIA Cloud+ is a global certification that validates the skills needed to deploy and automate secure cloud environments that support the high availability of business systems and data.

CompTIA Cloud+ is the only performance-based IT certification that views cloud-based infrastructure services in the context of broader IT systems operations regardless of the platform. Migrating to the cloud presents opportunities to deploy, optimize, and protect mission critical applications and data storage. CompTIA Cloud+ validates the technical skills needed to secure these valuable assets.

The reality of operating multi-cloud environments poses new challenges. CompTIA Cloud+ is ideal for cloud engineers who need to have expertise across multiple products and systems.

CompTIA Cloud+ is the only cloud focused certification approved for DoD 8570.01-M, offering an infrastructure option for individuals who need to certify in IAM Level I, CSSP Analyst and CSSP Infrastructure Support roles.

CompTIA Cloud+ now features flexible training options including self-paced learning, live online training, custom training and labs to advance the career development of IT professionals in server administration.

What Skills Will You Learn?
Cloud Architecture & Design
Analyze the different cloud models to design the best solution to support business requirements.

Cloud Security
Manage and maintain servers, including OS configurations, access control and virtualization.

Cloud Deployment
Analyze system requirements to successfully execute workload migrations to the cloud.

Operations & Support
Maintain and optimize cloud environments, including proper automation and orchestration procedures, backup and restore operations, and disaster recovery tasks.

Troubleshooting
Troubleshoot capacity, automation, connectivity and security issues related to cloud implementations.

Number of Questions 90 questions

Type of Questions Multiple choice and performance based questions

Length of Test 90 minutes

Passing Score 750 (on a scale of 100-900)